Terms, Policies & Customer Rights
Your rights, our responsibilities — everything you need to shop with confidence.
At Curlz Up, your privacy is important to us. We are committed to protecting your personal information and your right to privacy. This policy outlines how we collect, use, and safeguard your data.
We collect information such as your name, email address, shipping address, and payment details when you place an order. This data is used solely to fulfill your order, process payments, and provide customer service. We do not sell or share your personal information with third parties, except as necessary to provide our services (e.g., payment processors, shipping providers).
By using our website, you consent to our Privacy Policy. We may update this policy from time to time; any changes will be reflected on this page.
We process orders within 2–5 business days. Shipping times vary depending on your location but generally range from 7–20 business days. Please note that delays may occur due to customs or local delivery services.
All shipping is tracked, and tracking information will be provided once your order is dispatched. We are not responsible for delays or lost items due to incorrect addresses or customs issues.
Returns are accepted within 14 days of delivery for unused items in their original packaging. Return shipping is at the customer’s expense. To initiate a return, please contact our support team.
By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions.
All content on this website, including product descriptions, pricing, and availability, is subject to change without notice. We reserve the right to cancel or refuse any order at our discretion.
You agree not to use our products for any illegal or unauthorized purpose. Misuse of the site or its content may result in termination of your access.
We are not liable for any direct or indirect damages resulting from the use or misuse of our products or services.
Our website uses cookies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our site.
By using our website, you consent to the use of cookies. You can manage or disable cookies through your browser settings, but this may affect your ability to use certain features of our site.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted) for analytics and functionality purposes.
Store Policies & Legal Information
Your rights, our responsibilities — everything you need to shop with confidence.
- Privacy Policy
- Shipping & Returns
- Terms & Conditions
- Cookie Policy
At Curlz Up, your privacy is important to us. We are committed to protecting your personal information and your right to privacy. This policy outlines how we collect, use, and safeguard your data.
We collect information such as your name, email address, shipping address, and payment details when you place an order. This data is used solely to fulfill your order, process payments, and provide customer service. We do not sell or share your personal information with third parties, except as necessary to provide our services (e.g., payment processors, shipping providers).
By using our website, you consent to our Privacy Policy. We may update this policy from time to time; any changes will be reflected on this page.
We process orders within 2–5 business days. Shipping times vary depending on your location but generally range from 7–20 business days. Please note that delays may occur due to customs or local delivery services.
All shipping is tracked, and tracking information will be provided once your order is dispatched. We are not responsible for delays or lost items due to incorrect addresses or customs issues.
Returns are accepted within 14 days of delivery for unused items in their original packaging. Return shipping is at the customer’s expense. To initiate a return, please contact our support team.
By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions.
All content on this website, including product descriptions, pricing, and availability, is subject to change without notice. We reserve the right to cancel or refuse any order at our discretion.
You agree not to use our products for any illegal or unauthorized purpose. Misuse of the site or its content may result in termination of your access.
We are not liable for any direct or indirect damages resulting from the use or misuse of our products or services.
Our website uses cookies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our site.
By using our website, you consent to the use of cookies. You can manage or disable cookies through your browser settings, but this may affect your ability to use certain features of our site.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted) for analytics and functionality purposes.